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| Reliability is very important in a transportation provider. Always look for companies that conduct themselves in a professional manner over the phone and that promptly follow up on your inquiry. Transportation companies that have been in business longer are generally more stable and better adapted to providing you with top quality service. |
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As a Trailways member we have a proud heritage of over 65 years in providing motorcoach transportation, including 20 years of service to Atlanta 's travelers.
Affiliation with a professional travel association is an important sign that a business is committed to staying current on the industry's best practices and technologies. Remember to look for an association logo to identify reputable and reliable motorcoach operators.
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We have a solid affiliation with the associations listed at the bottom of the page.
Legal Operation of any motorcoach company requires federal operating authority if they will be crossing state or provincial lines, and they should be able to offer you proof of that authority, which is issued by the U.S. Department of Transportation or Transport Canada. This ensures they meet insurance requirements.
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Our Federal and State Operating Authority is printed on all of our quotations and invoices.
Equipment is a key consideration when planning a trip. Newer equipment, (not more than 10 years old) generally means fewer problems. Make sure the company performs routine service and maintenance checks to avoid unwanted delays while on the road.
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All of our coaches are late-model, and are maintained by licensed mechanics in our full service shop. In addition, we perform pre and post-trip inspections to ensure all vehicle functions are clean and operating properly. While on the road, we offer further assurance through our affiliation as a Trailways member, having access to over 60 maintenance facilities nation-wide, guaranteeing minimal delays if a problem should arise. |
SAFETY
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The bus industry is one of the safest modes of transportation on the road, with approximately 40,000 motorcoaches operating in North America. Safety is a top priority for all. The motorcoach industry is proud of its safety record, and wants you, the passenger to know that choosing buses means choosing safe travel.
For any company you call, ask about their safety record and maintenance practices. You can view carriers' safety ratings online at www.safersys.org ( Never charter from a company with an Unsatisfactory rating. ) |
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Samson Trailways continues to hold the highest possible rating with both the Department of Transportation and the Department of Defense.
All U.S. drivers are required to have a valid, current Driver Standards/Commercial Driver's License (CDL) with a "passenger" endorsement. |
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All of our drivers undergo pre-employment screening and once hired they are required to keep a current DOT driver's file, commercial driver's license, DOT physical examination, and an approved Medical Examiner's Card.
Ask for proof of a valid, current insurance certificate that provides a minimum, in the United States, of $5 million in liability coverage insurance. |
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We would be pleased to provide you with a copy of our Certificate of Insurance at the time of booking. |
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